Food supplement. Not a medicine. Sold by Jointcleansing Ltd., London, United Kingdom.

Terms of Use

Last updated:

1. Permitted Use

You may use this website for lawful purposes only. You agree not to use the site to:

  • Harass, abuse, or threaten anyone
  • Engage in any form of fraud or illegal activity
  • Transmit malicious code, viruses, or harmful software
  • Interfere with the functioning of our website
  • Impersonate any person or organisation

2. Products & Pricing

All prices are displayed in British Pounds (GBP) and are subject to change without notice. We do not guarantee the availability of products. We reserve the right to refuse or cancel any order.

3. Order Process

When you place an order:

  • You provide your name and phone number
  • Our team will call to confirm your order during business hours (Monday-Friday, 09:00-17:00 GMT)
  • Confirmation constitutes acceptance of these terms
  • A contract is formed between you and Jointcleansing Ltd.

4. Payment

You agree to pay the full price upon delivery. Payment methods accepted:

  • Cash
  • Debit or credit card to the courier

No upfront payment is required before delivery.

5. Delivery

We aim to deliver within 1-2 working days of order confirmation. Delivery times are estimates and not guarantees. We are not responsible for delays caused by courier services or external factors beyond our control.

6. Returns & Refunds

You have 14 days from delivery to request a return under the Consumer Contracts Regulations 2013. Products must be:

  • Unopened and in original, sealed packaging
  • In resalable condition

Return shipping costs are your responsibility unless the product is faulty. See our Refund Policy for complete details.

7. Disclaimer of Medical Claims

AuraZen Complex is a food supplement. It is not a medicine and is not intended to diagnose, treat, cure, or prevent any disease. The information on this website is educational only and does not constitute medical advice. If you have health concerns, consult a qualified healthcare professional.

8. Intellectual Property

All content on this website, including text, images, logos, and designs, are owned by or licensed to Jointcleansing Ltd. You may not reproduce, modify, or distribute any content without written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Jointcleansing Ltd. is not liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or goodwill
  • Damages arising from the use or inability to use the website

Our total liability to you shall not exceed the amount you paid for your order.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

11. Contact & Complaints

For complaints or disputes, contact:
Jointcleansing Ltd.
10 Downing Street
London, SW1A 2AA
Email: info@jointcleansing.shop
Phone: +44 20 7946 0958

12. Changes to Terms

We may update these terms at any time. Continued use of the website constitutes acceptance of the updated terms.